Privacy Policy

Last updated 12 November 2026 · Applies to the TakesAI app on iPhone and Android

TakesAI turns the takes you film into a clean cut. Your video stays on your phone. To make a cut, we send only the sound of the video, and a list of the times its frames appear, to our servers. This policy explains exactly what we collect, who receives it, how long it is kept and how you delete it.

Your original videoStays on your phone. Never uploaded.
Audio of a video you sendOn our servers until 7 days after the cut is ready
Transcript and cutUntil you delete the cut or your account, or after 90 days without use
Audio toElevenLabs (AssemblyAI if ElevenLabs is down)
Transcript text toAnthropic (Claude)
− Sold or used for adsNever
− Used to train AI modelsNo

1. Who we are

TakesAI is operated by Hieu Luu ("we", "us"). We are responsible for the personal information described here. Contact us at privacy@takesai.app.

2. What we collect

Your account

Your email address. You sign in with Apple, Google or a one-time code sent by email; we never ask for or store a password.
The sign-in identifier Apple or Google gives us, and the account ID we create for you.
The name and handle you add to your profile, if any.

Videos you send to be cut

When you tap Send, the app prepares two files on your phone and uploads only those:

The audio of the video, as a voice-quality mono copy.
A list of frame times: the moment each frame of the video appears, as numbers. It contains no pictures.

With them we receive: the video's length, format and size, the video language and cut pace you chose, where you paused between takes if you filmed in the app, and a fingerprint (hash) of each file so we can check it arrived intact and recognise the same audio sent twice.

What we make from it

A transcript: the words spoken and when each one starts and ends.
The cut list: which parts to keep and remove, the AI's decision, and a sound waveform the editor draws.
A job record: when the cut was sent, its progress, whether it worked, and sizes and times. It holds no audio and no words.

Subscriptions and edits

Your plan, when it started, when it renews or ends, and each edit used or given back. Payment is handled by Apple or Google; we never see your card or bank details.

Your consent

When you agree to the AI processing screen (section 4), we record which version you saw, the vendors it named, your app version and the time.

Notifications

If you allow notifications, a push token for your phone so we can tell you when a cut is ready or has failed.

Problem reports

If you use Report a problem, what you choose and write, your app version and phone model, and your account ID. Reports never include your video or transcript.

Usage and crash data

Which screens and features you use, crash reports, your phone model, operating system and app version, and an identifier linked to your account. This data never includes transcript text, file names or links to your files.

Technical data

Like any online service, our servers and hosting providers record technical details of each request, such as IP address and time, to run and protect the service.

What stays on your phone

Your original videos, drafts, projects, edits, captions and monthly stats are stored only on your phone. We never receive them. Live captions shown while you review a recording come from your phone's own speech recognition; they are shown on screen only and are never stored or sent to us.

Phone permissions

Camera and microphone, to record in the app.
Photos: you choose videos with the system picker. On iPhone this needs no access to your photo library.
Notifications, if you allow them.

3. How we use it

To make your cuts: transcribe the audio, decide what to remove, and send the result to your phone.
To run your account and subscription, count your edits and apply the fair-use limits in our Terms.
To tell you when a cut is ready, and to answer you when you contact us.
To find and fix bugs and understand which features are used, from usage and crash data.
To keep the service secure, prevent abuse and meet our legal obligations.

We do not:

sell your personal information, or share it for advertising;
track you across other companies' apps or websites;
use your audio, transcripts or cuts to train AI models, ours or anyone else's;
use face recognition, voiceprints or speaker identification.

4. AI processing and your consent

Before your first video is sent, the app shows a screen that names each AI company below and what it receives, and asks you to agree. Nothing is uploaded until you do. If we add or change one of these companies, we ask you again.

ElevenLabsTurns the audio into a transcript. Receives the audio only.
AssemblyAIUsed automatically only when ElevenLabs is unavailable. Receives the audio only.
Anthropic (Claude)Reads the transcript and decides the cut. Receives the transcript text only: never audio, video, frames, your name, email or account ID.

Each company works for us under its business terms. It may use what it receives only to provide its service to us and to meet its own legal and safety obligations. Under the settings we use, none of them may train its models on your data.

ElevenLabs: we delete the transcript from ElevenLabs after each job. ElevenLabs may keep backup copies for up to 30 days.
AssemblyAI: deleted automatically within 1 hour.
Anthropic: kept for up to 30 days under Anthropic's standard data retention, then deleted, unless Anthropic must keep it longer under its own policies (for example, to investigate misuse).

You can withdraw consent at any time in Settings. We then send nothing new, so the app cannot make new cuts; cuts you already have keep working on your phone. To remove what we already hold, delete those cuts or your account (section 8).

5. Who else receives data

Besides the AI companies above, these service providers handle data for us, each only what it needs:

SupabaseOur database, file storage and sign-in (United States)
ResendSends sign-in code emails; receives your email address and the code (United States)
Fly.ioRuns the server that makes cuts
SuperwallShows the subscription screen and receives your purchase status and account ID
Apple and GoogleSign-in, app store purchases and notification delivery
ExpoSends push notifications
PostHogUsage and crash data (United States)

We may also disclose information when the law requires it, to report child sexual abuse material as US law requires (Terms), to protect the safety of anyone or the security of the service, or to a buyer if TakesAI is sold or merged, under this policy.

6. Where your data is stored

Our servers are in the United States, and our providers process data mainly in the United States. If you use TakesAI from Canada, Australia or anywhere else, your information is transferred to and processed in the United States, where it may be accessible to authorities under US law.

7. How long we keep it

Original videoOn your phone until you delete it. Never on our servers.
Audio and frame timesDeleted 7 days after the cut is ready
Audio at ElevenLabs / AssemblyAIDeleted after each job / within 1 hour. ElevenLabs backups up to 30 days.
Transcript text at AnthropicUp to 30 days
Transcript, cut list, AI decisionUntil you delete the cut or your account, or after 90 days without activity
Job records (no audio or words)While they count toward your limits; always deleted with your account
Account, plan, edits and consent recordsUntil you delete your account
Server logs (IDs only, no transcript text)30 days
Usage and crash dataUp to 12 months
Problem reportsUntil resolved, then up to 12 months

If we are legally required to preserve something, for example after reporting illegal content, we keep only that material, for as long as the law requires (usually 1 year).

8. Deleting your data

Delete one cut

Delete a cut in the Cuts library or in Settings → Storage. It is removed from your phone at once, and its audio, frame times, transcript, cut list and AI decision are deleted from our servers. If you are offline, the app finishes the server deletion the next time it can connect. A small job record with no audio or words stays so your daily limits keep counting, and an edit already used stays used.

Delete your account in the app

Go to You → Settings → Delete account. This deletes your account and everything we hold for it: cuts, transcripts, audio, consent records, notification tokens and your plan and edit history. It also deletes the projects stored in the app on that phone, removes you from Superwall and PostHog, and revokes Sign in with Apple. Data on our servers is deleted right away; files of a cut that was still being made are removed within 24 hours. Copies at our AI vendors expire as described in section 4.

Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play first (see Support). Apple and Google keep their own purchase records under their own policies.

Delete your account without the app

Follow the steps on our Support page.

Deleting the app

Removing TakesAI from your phone deletes the videos and projects stored in the app, but not your account or the data on our servers. Delete your account first if you want both gone.

9. Your choices and rights

Access, correct or delete. Ask us what we hold about you, to correct it, to give you a copy, or to delete it. Most deletion you can do yourself (section 8).
Withdraw consent to AI processing in Settings (section 4).
Notifications: turn them off in your phone's settings.

Email privacy@takesai.app. We will confirm the request comes from the account holder, then answer within 30 days. We will not treat you differently for using these rights.

Depending on where you live, you may have further rights under local law. In Canada you can complain to the Office of the Privacy Commissioner of Canada, and in Australia to the Office of the Australian Information Commissioner, if you are not satisfied with our answer.

10. Children and age

TakesAI is not for children under 13, and we do not knowingly collect personal information from them. If we learn an account belongs to a child under 13, we delete it and its data. If you believe a child under 13 is using TakesAI, email privacy@takesai.app.

11. Security

Data travels over encrypted connections. Our storage is private: each file can be reached only through a short-lived link issued to your own account, and the database lets each account read only its own records. Only our cutting server talks to the AI vendors. Our staff do not listen to or browse user audio; access to production data is off by default and logged. No system is perfectly secure, so we also keep as little as we can, for as short a time as we can.

12. This website

This site uses no cookies and no analytics. It is hosted by GitHub Pages, which may log visitors' IP addresses, and loads its font from Google Fonts.

13. Changes

When we change this policy we update the date at the top. If a change is significant, we tell you in the app before it applies. If it changes which companies receive your data, we ask for your consent again before sending anything new.

14. Contact

Hieu Luu
privacy@takesai.app