Terms of Use

1. Who can use TakesAI

• You must be at least 13 years old.
• If you are under 18, or under the age of majority where you live, a parent or guardian must agree to these terms for you. Where the law requires it (for example in Texas), that consent is given through your app store.
• You may not use TakesAI if the law where you live forbids it, or if we have closed your account before.

2. Your account

You sign in with Apple, Google or a one-time code sent to your email. An account is for one person. Keep access to your Apple, Google or email account secure: anything done through your TakesAI account is your responsibility. Tell us at once at support@takesai.app if you think someone else is using it.

3. Subscriptions and billing

• A subscription is needed to send videos to be cut. Each plan gives a number of edits a month, or unlimited edits, as shown with its price on the subscription screen before you buy. Plans are billed monthly or yearly.
• Payment is taken by Apple (App Store) or Google (Google Play) to the account you buy with. Their payment terms also apply.
• Automatic renewal. A subscription renews automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends. Your app store charges you within the 24 hours before renewal.
• Cancelling. Cancel in your App Store or Google Play subscription settings (how). You keep your plan until the end of the period you paid for. Deleting the app or your TakesAI account does not cancel a subscription.
• Refunds of payments are decided by Apple or Google under their policies; ask them (how). We cannot refund store purchases ourselves.
• Price changes follow your app store's rules, which include telling you in advance and, where required, asking you to agree.
• If your plan ends, only sending new videos stops. Every cut you already have still opens, can be edited and exports.
• Free trials or offers, if we run any, show their terms before you start them.

4. How edits work

• One edit is used when a cut first opens in the editor. A basic cut (made without the AI decision, for example when the AI service is down) uses an edit only when you first export it.
• A failed or cancelled cut never uses an edit.
• A cut uses at most one edit, however many times you retry it, re-cut it or export it.
• If a cut cannot be opened, no edit is used. If the app does not report back, an edit is used 24 hours after the cut was delivered to your phone, unless the app reported that it could not open it.
• If exporting a cut fails twice because of a problem on your phone, the edit is given back automatically, up to 3 times in 30 days. After that, contact support.
• Deleting a cut does not give its edit back.
• Edits renew every month from the date your plan started, on yearly plans too. Unused edits do not carry over. Upgrading to a higher plan starts a new month with the new plan's full allowance.

5. Fair use

To keep TakesAI fast and affordable for everyone, these limits apply on every plan, including unlimited plans:

• Edits50 in any 24 hours
• Cutting at once2 videos; the rest wait their turn
• Video lengthUp to 20 minutes
• BatchUp to 10 videos, on plans that include Batch
• Failed or cancelled cuts10 in any 24 hours, counting only those that reached transcription

"24 hours" is a rolling window, not a calendar day. When you reach a limit the app tells you, and sending starts again on its own as older cuts leave the window. We may briefly pause new cuts for everyone during an outage or to protect the service. Using scripts, many accounts or other tricks to get around these limits is a breach of these terms.

6. Your content

You own the videos you film, their audio, and the cuts you make. To make your cuts, you give us a limited, worldwide, non-exclusive, royalty-free permission to store, copy, transcribe and analyse the audio and frame times you send, and the transcripts and cut lists made from them, and to pass them to the service providers named in our Privacy Policy for that purpose only. This permission ends when the material is deleted, except for copies we must keep by law. We do not use your content to train AI models.

You are responsible for what you record and publish. You must have the rights and permissions it needs, including the consent of anyone you film or record where the law requires it, and the rights to any music or other material in it.

7. What you must not do

• Upload or create anything illegal, including child sexual abuse material or any content that sexualises minors.
• Upload content that infringes someone else's rights, harasses or threatens anyone, or shares intimate images or recordings of a person without their consent.
• Record people without the consent the law requires.
• Copy, reverse engineer or resell the app or service, except where the law allows it.
• Interfere with the service, test its security without our written permission, scrape it, or overload it.
• Get around fair-use limits, payment or access controls.

8. Illegal content and reports

We do not scan your content. If we learn that an account holds illegal content, we may stop access to it, preserve it where the law requires, report it to the authorities, and suspend or close the account. We report child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC), as US law requires.

To report illegal content or abuse, email support@takesai.app.

9. Automatic cuts can be wrong

Cuts are made automatically by software, including AI from other companies. A cut may remove something you wanted to keep or keep something you wanted removed. Check every cut before you post it: anything a cut removed can be put back in the editor. You are responsible for what you publish.

10. Other services

TakesAI works with services run by others, such as Apple, Google, TikTok and Instagram when you share a video. Their own terms apply to your use of them, and we are not responsible for them.

11. If you got TakesAI from the App Store

• These terms are between you and us, not Apple. We, not Apple, are responsible for the app and its content.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to meet any warranty that applies, you may notify Apple, and Apple may refund the price you paid for the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for handling any claims about the app, including product liability claims, claims that it fails to meet a legal or regulatory requirement, consumer protection claims, and claims that it infringes someone's intellectual property.
• You confirm that you are not in a country under a US government embargo and are not on any US government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Apple's standard licence terms also apply where these terms do not cover something.

12. Changes to TakesAI and these terms

We keep improving TakesAI, and we may add, change or remove features. We may update these terms; the date at the top shows the latest version. If a change is significant, we tell you in the app before it applies. If you keep using TakesAI after that, the new terms apply.

13. Ending your use

You can stop using TakesAI and delete your account at any time (how). We may suspend or close an account that breaks these terms or the law, or puts others or the service at risk. Where it is safe and legal to do so, we will tell you why. Sections 6 to 9 and 14 to 16 continue after your account ends.

14. Disclaimers

TakesAI is provided "as is" and "as available". To the extent the law allows, we make no promises beyond those in these terms, including that the service will always be available, error-free, or that every cut will be what you wanted.

15. Limits on our liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue or data, and our total liability to you for any claim about TakesAI is limited to the greater of the amount you paid us in the 12 months before the claim and US$50.

Your consumer rights. Nothing in these terms limits rights you have under consumer protection law that cannot be excluded, such as the guarantees of the Australian Consumer Law or the consumer protection laws of your Canadian province.

16. Governing law and disputes

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, except where the law of the place you live says otherwise. Before starting a claim, please contact us so we can try to solve it.

17. Contact

Hieu Luu
Support: support@takesai.app
Abuse and illegal content: support@takesai.app